WebApr 10, 2024 · Take your customer relationships seriously. Whether it’s a lack of strong communication, an insensitive tone, automated replies or just a knowledge gap between the customers and the reps who serve them, forging an authentic rapport with clients are where revenues are won and lost these days. WebFor the most up-to-date information and FAQs, go to optus.com.au. If you wish to speak to us, call 133 937. We apologise unreservedly and are devastated this could occur. We are working as hard as possible with the relevant authorities and organisations to ensure no harm comes from this unfortunate occurrence.

Is Optus customer service bad by design? : r/australia

WebCustomer service that is hopeless, technical service that is worse. I would have better luck using a cup and string than going back to this F grade telco. P.S all my data was hacked … WebOct 2, 2024 · Optus said past customers had information exposed because the company must store data for six years. Telcos are required to hold onto customer data for at least two years after an account is ... philhealth number verification

Optus data breach: everything we know so far about what happened

WebIntro to Optus service. Optus is the second largest telco in Australia, with over 10 million wireless subscribers to date. The telco offers a lot more than mobile postpaid and prepaid plans as well – customers can enjoy everything from home phone plans to 4G and 5G home Internet services, NBN plans, mobile broadband and more.. Optus 3G and 4G networks … WebMar 6, 2012 · iPhone. Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. MESSAGE US 24/7 FOR SUPPORT. • Get instant responses from our new Digital Assistant. • … Web2 days ago · If for whatever reason you choose to cancel your service (all Optus plans work on a no lock-in contract model) then you’ll need to pay AU$7 for every unused month within that 36 month period ... philhealth october